My favorite sales tip

by Erica Norwood

My all time favorite tip is to always be courteous and nice to the customer. Even if they aren't being such a nice guy or gal. Remember, they might be having a bad day and don't mean to take it out on you. Sometimes they've been at some high pressure places and just can't take any more of it.

Let them know you understand everyone has troubles and you'd really like to help them pick out what's best for them. Especially if it's for their family. They will decide to make the purchase at the place that made them feel like they were old time friends or family that's respected and honored. Make them smile and feel at home and you'll get a better reception and a better chance at that sale you want.